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Updates that are a big NO for an ecommerce website! 

The e-commerce market is at brim with its technologies and updates. Having an ecommerce website demands to be well-versed with the feedback for the technology being used. It is crucial to understand what works and what doesn’t for a particular target audience and hence here is a list of things to take care before you make any huge updates to the website: 

Here are some types of updates that might be considered a big “no” for ecommerce websites without careful consideration and testing: 

  1. SEO Structure Changes: Altering the website’s URL structure, meta tags, or other SEO-related elements without proper redirects can negatively impact search engine rankings and can affect organic traffic. 
  1. Abrupt Changes to Checkout Process: Avoid making abrupt changes to the checkout workflow without proper testing and user feedback. Sudden modifications can lead to cart abandonment and a decline in conversion rates. 
  1. Security Updates Without Testing: While security updates are crucial, applying them without proper testing can result in unforeseen issues. Test security updates in a staging environment to ensure they do not disrupt the website’s functionality. 
  1. Unverified Plugin or Extension Updates: Unverified updates may introduce bugs, security vulnerabilities, or conflicts with other components, verify that the updates are compatible with your ecommerce platform. 
  1. Theme Overhauls: Changing the website theme or design can impact the user interface and user experience. If not done carefully, it might confuse users and affect navigation. 

Removing features that customers rely on can be frustrating and lead them to abandon their carts or shop elsewhere. Before removing any features, be sure to understand why they are being removed and what impact this will have on customers. Additionally, consider notifying users in advance of any planned downtime or changes to manage expectations and minimize potential disruptions. 

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Case Study for TimesNow:

Challenges:
  • Slow performance of the website due to complex architecture.

  • Managing traffic for live updates with 200k concurrent users..

Project Scope:
The team at Times needed a new architecture and improved performance for their existing website which was an exciting learning curve for the team at Fermion. The key objectives included were:
  • Performance Bottlenecks: The existing platform struggled with performance issues, hindering the seamless delivery of content to the audience. Slow page load times and poor user experience prompted the need for a comprehensive solution.
  • Traffic Surge during Breaking News: The nature of news consumption leads to unpredictable spikes in website traffic, especially during breaking news events. The challenge was to ensure that the platform could gracefully handle sudden bursts in user activity without compromising performance.
Our Approach:
  • Market Research:

    -We conducted market research to understand customer preferences and study the existing lagging performance..

  • Headless Front-End for Enhanced Speed:

    -To tackle the performance issues, Fermion Software Company adopted a headless front-end architecture..

  • Scalable, Auto-Scaling Architecture:

    -Recognizing the need for scalability during breaking news, Fermion implemented an auto-scaling architecture. This dynamic solution allowed the platform to efficiently scale resources based on demand, ensuring it could handle over 200,000 concurrent users seamlessly..

Result:
  • Optimized Performance: The adoption of a headless front-end architecture successfully addressed the performance challenges. Users experienced faster load times and an overall enhanced browsing experience, contributing to increased engagement and satisfaction.
  • Scalability: The implementation of a scalable, auto-scaling architecture proved instrumental during sudden traffic surges. Timesnownews.com demonstrated the ability to handle over 200,000 concurrent users on demand, maintaining stability and accessibility during critical breaking news moments.
  • Enhanced User Experience: The revamped platform not only met but exceeded the expectations of the content-savvy internet audience, establishing Times Now as a reliable and high-performance source for digital news consumption.
Conclusion:
Fermion’s strategic approach to addressing performance challenges and enabling scalability has successfully transformed Timesnownews.com into a resilient and high-performing digital platform. The collaboration has positioned Times Now as a leader in delivering timely and seamless news thus far.